CANCELLATIONS

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Please allow a minimum of 48 hours’ notice to cancel or reschedule appointments.  

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Clients receive appointment reminders via email or text prior to their scheduled appointment.

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Cancellations made with less than the required notice (exceptions as stated above and below), will incur 100% of the cost of the scheduled service, or $75, whichever is less. 

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If possible, a missed appointment may be rescheduled within the same day to avoid a charge, if an opening is available.  Repeated late cancellations or no-shows will require a non-refundable pre-payment for the service.

RETURNS

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• Purchases may be returned within 30 days. 

• Products for return must be:

  • Unopened and/or faulty

  • Slightly used and caused skin irritation

• Purchases made greater than 30 days ago may receive a credit or exchange if the product is unopened or faulty. 

• A cash refund usually requires 24 hours to process if the refund amount exceeds $50.  

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ONLINE ORDERS

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SHIPPING

Free shipping locally and nationally.

Once an order is approved, a confirmation email will be sent within 24 hours providing order and shipping details. Cancellations can be made up to 5:00 pm prior to the intended shipping date.

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RETURNS

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• Purchases may be returned within 2 weeks from delivery date. 

• Products for return must be:

  • Unopened and/or faulty

  • Slightly used and caused skin irritation

• Purchases made greater than 2 weeks from delivery date may receive a credit or exchange if the product is unopened or faulty. 

• Return shipping is not covered.